Responsible Gaming

Gambling Should Be Entertainment

At es-on-ice.co.uk, we believe gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Qbet and all casino games are games of chance with a house edge – the odds are always in favour of the casino in the long run.

Only gamble with money you can afford to lose. Set a budget before you play and stick to it.

Age Verification

You must be at least 18 years old or the legal gambling age in your jurisdiction to use Qbet and our services. We take age verification seriously and reserve the right to request proof of identity and age at any time.

If you are under the legal age for gambling in the UK, please do not attempt to access gambling services.

Warning Signs of Problem Gambling

Do any of these apply to you? If so, you may be developing a gambling problem:

• Chasing losses by gambling more to recover money lost
• Gambling with increasing amounts of money to achieve the same excitement
• Hiding your gambling from family, friends or partners
• Feeling anxious, irritable or restless when trying to cut down or stop
• Neglecting work, school, family or other important responsibilities
• Using gambling to escape problems or negative feelings
• Borrowing money or getting into debt to gamble
• Lying about the amount of time or money spent gambling
• Gambling affecting your relationships or mental health
• Failed attempts to reduce or stop gambling

If you recognise these signs in yourself or someone else, please seek help immediately.

Self-Help Tools Available

Qbet and responsible operators provide tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly or monthly)
• Loss Limits: Set a maximum amount you are willing to lose in a given period
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
• Session Timers: Set time limits for your gaming sessions
• Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
• Account Closure: Permanently delete your account if you wish to stop gambling entirely

Contact our customer support team to activate any of these tools on your Qbet account.

Support Organisations

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:

United Kingdom

• GamCare: Free confidential support and counselling for problem gambling
  www.gamcare.org.uk
  Telephone: 0808 8020 133
• GamStop: The National Self-Exclusion Scheme for online gambling in Great Britain
  www.gamstop.co.uk

Australia

• Gambling Help Online: Free counselling and support service
  www.gamblinghelponline.org.au
  1800 858 858

Canada

• Responsible Gambling Council: Prevention and treatment resources
  www.responsiblegambling.org

United States

• National Council on Problem Gambling: Confidential helpline and resources
  www.ncpgambling.org
  1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA): Gambling addiction prevention and support
  www.bzga.de

If You Need Help

If you think you have a problem with gambling, please seek help today. There is no shame in asking for support – problem gambling is a recognised condition and help is available.

Contact any of the organisations listed above, speak to your GP, or call a gambling helpline in your country. The sooner you reach out, the sooner you can receive support.

Remember: gambling should be fun. If it stops being fun, it's time to stop.